Apple Service Fundamentals SVC-19A Exam Questions

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Question #1 (Topic: demo questions)

A computer service technician says, "I don't use ESD precautions and have never had a problem." Which of the following is the correct response to this statement?

ESD damage may not appear immediately.

ESD happens only to inexperienced technicians.

ESD only occurs in very rare circumstances.

ESD damage is really not as bad as everyone thinks.

Correct Answer: C

Question #2 (Topic: demo questions)

Which of the following is a valid ESD safety precaution?

You should place ESD-sensitive circuits on top of metal work surfaces.

Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.

Do not wear polyester clothing while working on ESD sensitive components.

Always handle logic board by grasping the heat sinks.

Correct Answer: C

Question #3 (Topic: demo questions)

Apple Service Fundamentals SVC-19A Exam Questions

A computer service technician says, "I don't use ESD precautions and have never had a problem." Which of the following is the correct response to this statement?

ESD damage may not appear immediately.

ESD happens only to inexperienced technicians.

ESD only occurs in very rare circumstances.

ESD damage is really not as bad as everyone thinks.

Correct Answer: C

Which of the following is a valid ESD safety precaution?

You should place ESD-sensitive circuits on top of metal work surfaces.

Keep ion generators away from circuit board or assembly containing ESD-sensitive circuits.

Do not wear polyester clothing while working on ESD sensitive components.

Always handle logic board by grasping the heat sinks.

Correct Answer: C

Technician Tommy is replacing a logic board on a Mac mini. Which of the following should he hold when handling the logic board?

Any components

The heat sinks

The connectors

The edges of the logic board

Correct Answer: D

Which feature in macOS is opened by clicking on this dock icon?

System Preferences

Launchpad

Finder

Spotlight

Correct Answer: B