CertsPoint
See all results for ""
Exams About Us
Sign In Get Started
Exam Overview
Exam Code L4M5
Exam Name Commercial Negotiation
Vendor CIPS
Total Questions 223
Last Updated 26-Oct, 2026
Why CertsPoint?
  • Latest & Verified Questions
  • Detailed Explanations
  • Regular Updates
  • Full-Length Practice Tests
  • Boost Your Exam Confidence

PDF Study Materials

Downloadable guides and resources

Practice Tests

Full-length tests with real exam experience

Progress Tracking

Monitor your performance and improvement

Study Anywhere

Access on desktop, tablet, and mobile

Excellent
4.6 (398 Up Votes)
Secure Payment Privacy Protected Money Back Guarantee

Free L4M5 Practice Questions

Explore 5 free practice questions for the CIPS L4M5 exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    When developing a negotiation approach, according to recognised theory (for example Mendelow), how should stakeholders with high interest but low power be managed?



    • Option A:

      Minimal effort


      Correct
    • Option B:

      Key player


      Correct
    • Option C:

      Keep informed


      Correct
    • Option D:

      Keep satisfied

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    According toMendelow’s Matrix, stakeholders withhigh interest but low powershould be keptinformed. Their interest means they care about the negotiation ' s outcome, but their low power means they can ' t significantly influence it. Keeping them informed avoids alienation and ensures smoother implementation of negotiated agreements.

    “Stakeholders with high interest but low power should be managed by keeping them informed. They may become powerful advocates or opponents in the future, so engaging them is a strategic approach.”

    (L4M5 Commercial Negotiation, 2nd edition, Section 1.5 - Stakeholder Management in Commercial Negotiations)

  2. Question 2

    Single answer

    Which of the following would cause a demand curve for a good to be price inelastic?

    • Option A:

      There are a great number of substitutes for the good


      Correct
    • Option B:

      The consultancy service


      Correct
    • Option C:

      The luxury goods


      Correct
    • Option D:

      The necessary goods

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: D

    Explanation

    Essential goods and services such as electricity, fuel, basic food stuffs, commuter transport and habitual products such as tobacco, alcohol and sugar-based drinks are often sited as facing a relatively inelastic demand curve. This means when the price goes up, the quantity demanded does not decrease very much and so they are often the target of government taxation.

    LO2, AC 2.2

  3. Question 3

    Single answer

    Which of the following would cause a demand curve for a good to be price inelastic?

    • Option A:

      There are a great number of substitutes for the good


      Correct
    • Option B:

      The consultancy service


      Correct
    • Option C:

      The luxury goods


      Correct
    • Option D:

      The necessary goods

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: D

    Explanation

    Essential goods and services such as electricity, fuel, basic food stuffs, commuter transport and habitual products such as tobacco, alcohol and sugar-based drinks are often sited as facing a relatively inelastic demand curve. This means when the price goes up, the quantity demanded does not decrease very much and so they are often the target of government taxation.

    LO2, AC 2.2

  4. Question 4

    Single answer

    A negotiation meeting between a buyer and supplier has taken several hours. Both parties believe the negotiation is starting to reach a close. Before the supplier makes their closing statements, they are most likely to be doing which of the following?



    • Option A:

      Gathering information and data


      Correct
    • Option B:

      Watching for verbal and visual buying signals


      Correct
    • Option C:

      Establishing connections and building rapport


      Correct
    • Option D:

      Raising last-minute objections

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    As negotiations near closure, skilled negotiators carefully observe for buying signals—verbal cues (“That sounds reasonable…”) and non-verbal cues (nodding, smiling, leaning forward). These indicate readiness to agree and confirm whether it is the right time to close. At this stage, both sides usually stop gathering data or building rapport, as the focus is on confirming alignment and avoiding last-minute derailments. Closing too early may risk missing concessions, but delaying risks cooling momentum. Recognising buying signals ensures closure occurs at the optimal point, aligning with preparation and tactical awareness.

    [Reference: CIPS L4M5 (2nd ed.), LO 2.2 – Negotiation stages: opening, testing, bargaining, closing; cues to close., , , ]
  5. Question 5

    Single answer

    A garden furniture supplier who is currently in negotiations for a high-value contract has offered the procurement manager a visit to their site. The supplier suggests that during this visit, they can undertake the contract negotiation. What would be an appropriate response from the procurement manager?

    • Option A:

      Accept the offer as this would be an ideal opportunity to see what the supplier can offer and will provide the supplier with familiarity while negotiating


      Correct
    • Option B:

      Accept the offer as this would save time; a supplier visit and negotiation could be done at the same time


      Correct
    • Option C:

      Decline the offer as it would take too much time to go and visit the supplier


      Correct
    • Option D:

      Decline the offer as negotiating while on a site visit will provide the supplier with an unfair advantage, as they will be in a familiar environment

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: D

    Explanation

    Negotiating at the supplier ' s site can give the supplier a psychological advantage due to their familiarity with the setting. To ensure a neutral and balanced negotiation environment, it’s preferable to conduct negotiations in a neutral location or through structured channels, as recommended in CIPS ' s guidance on negotiation settings.