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Exam Code 220-1102
Exam Name CompTIA A+ Certification Exam: Core 2
Vendor CompTIA
Total Questions 841
Last Updated 26-Oct, 2026
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Free 220-1102 Practice Questions

Explore 5 free practice questions for the CompTIA 220-1102 exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    A user is having phone issues after installing a new application that claims to optimize performance.
    The user downloaded the application directly from the vendor's website and is now experiencing
    high network utilization and is receiving repeated security warnings. Which of the following should
    the technician perform FIRST to mitigate the issue?


    • Option A:
      Reset the phone to factory settings


      Correct
    • Option B:
      Uninstall the fraudulent application


      Correct
    • Option C:
      Increase the data plan limits


      Correct
    • Option D:
      Disable the mobile hotspot.
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    installing applications directly from a vendor's website can be risky, as the application may be
    malicious or fraudulent. Uninstalling the application can help mitigate the issue by removing the
    source of the problem.
  2. Question 2

    Single answer

    A change advisory board did not approve a requested change due to the lack of alternative actions if
    implementation failed. Which of the following should be updated before requesting approval again?


    • Option A:
      Scope of change


      Correct
    • Option B:
      Risk level


      Correct
    • Option C:
      Rollback plan


      Correct
    • Option D:
      End user acceptance
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    The rollback plan should be updated before requesting approval again. A rollback plan is a plan for
    undoing a change if it causes problems, and it is an important part of any change management
    process. If the change advisory board did not approve the requested change due to the lack of 
    alternative actions if implementation failed, then updating the rollback plan would be the best way
    to address this concern.
  3. Question 3

    Single answer

    A technician needs to recommend the best backup method that will mitigate ransomware attacks.
    Only a few files are regularly modified, however, storage space is a concern. Which of the following
    backup methods would BEST address these concerns?

    • Option A:
      Full
      Correct
    • Option B:
      Differential
      Correct
    • Option C:
      Off-site

      Correct
    • Option D:
      Grandfather-father-son
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    The differential backup method would best address these concerns. Differential backups only back up
    files that have changed since the last full backup, which means that only a few files would be backed
    up each time. This would help to mitigate the risk of ransomware attacks, as only a few files would
    be affected if an attack occurred. Additionally, differential backups require less storage space than
    full backups.


  4. Question 4

    Single answer

    A technician receives a ticket indicating the user cannot resolve external web pages
    However, specific IP addresses are working. Which of the following does the technician
    MOST likely need to change on the workstation to resolve the issue?

    • Option A:
      Default gateway
      Correct
    • Option B:
      Host address
      Correct
    • Option C:
      Name server
      Correct
    • Option D:
      Subnet mask
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

    Explanation

    The technician most likely needs to change the default gateway on the workstation to resolve the
    issue. The default gateway is the IP address of the router that connects the workstation to the
    internet, and it is responsible for routing traffic between the workstation and the internet. If the
    default gateway is incorrect, the workstation will not be able to access external web pages.
  5. Question 5

    Single answer

    A technician installed a known-good, compatible motherboard on a new laptop. However, the
    motherboard is not working on the laptop. Which of the following should the technician MOST likely
    have done to prevent damage?


    • Option A:
      Removed all jewelry


      Correct
    • Option B:
      Completed an inventory of tools before use


      Correct
    • Option C:
      Practiced electrical fire safety


      Correct
    • Option D:
      Connected a proper ESD strap


      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: D

    Explanation

    The technician should have connected a proper ESD strap to prevent damage to the motherboard.
    ESD (electrostatic discharge) can cause damage to electronic components, and an ESD strap helps to
    prevent this by grounding the technician and preventing the buildup of static electricity. Removing all
    jewelry is also a good practice, but it is not the most likely solution to this problem.