Exam Overview
| Exam Code | 220-1102 |
| Exam Name | CompTIA A+ Certification Exam: Core 2 |
| Vendor | CompTIA |
| Total Questions | 841 |
| Last Updated | 26-Oct, 2026 |
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Free 220-1102 Practice Questions
Explore 5 free practice questions for the CompTIA 220-1102 exam and review the answers and explanations to support your preparation.
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Question 1
Single answerA user is having phone issues after installing a new application that claims to optimize performance.
The user downloaded the application directly from the vendor's website and is now experiencing
high network utilization and is receiving repeated security warnings. Which of the following should
the technician perform FIRST to mitigate the issue?-
Option A:Correct
Reset the phone to factory settings
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Option B:Correct
Uninstall the fraudulent application
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Option C:Correct
Increase the data plan limits
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Option D:Correct
Disable the mobile hotspot.
Show Answer & Explanation Hide Answer & Explanation
Correct Answer: B
Explanation
installing applications directly from a vendor's website can be risky, as the application may be
malicious or fraudulent. Uninstalling the application can help mitigate the issue by removing the
source of the problem. -
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Question 2
Single answerA change advisory board did not approve a requested change due to the lack of alternative actions if
implementation failed. Which of the following should be updated before requesting approval again?-
Option A:Correct
Scope of change
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Option B:Correct
Risk level
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Option C:Correct
Rollback plan
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Option D:Correct
End user acceptance
Show Answer & Explanation Hide Answer & Explanation
Correct Answer: C
Explanation
The rollback plan should be updated before requesting approval again. A rollback plan is a plan for
undoing a change if it causes problems, and it is an important part of any change management
process. If the change advisory board did not approve the requested change due to the lack of
alternative actions if implementation failed, then updating the rollback plan would be the best way
to address this concern. -
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Question 3
Single answerA technician needs to recommend the best backup method that will mitigate ransomware attacks.
Only a few files are regularly modified, however, storage space is a concern. Which of the following
backup methods would BEST address these concerns?-
Option A:Correct
Full
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Option B:Correct
Differential
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Option C:Correct
Off-site
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Option D:Correct
Grandfather-father-son
Show Answer & Explanation Hide Answer & Explanation
Correct Answer: B
Explanation
The differential backup method would best address these concerns. Differential backups only back up
files that have changed since the last full backup, which means that only a few files would be backed
up each time. This would help to mitigate the risk of ransomware attacks, as only a few files would
be affected if an attack occurred. Additionally, differential backups require less storage space than
full backups. -
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Question 4
Single answerA technician receives a ticket indicating the user cannot resolve external web pages
However, specific IP addresses are working. Which of the following does the technician
MOST likely need to change on the workstation to resolve the issue?-
Option A:Correct
Default gateway
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Option B:Correct
Host address
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Option C:Correct
Name server
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Option D:Correct
Subnet mask
Show Answer & Explanation Hide Answer & Explanation
Correct Answer: A
Explanation
The technician most likely needs to change the default gateway on the workstation to resolve the
issue. The default gateway is the IP address of the router that connects the workstation to the
internet, and it is responsible for routing traffic between the workstation and the internet. If the
default gateway is incorrect, the workstation will not be able to access external web pages. -
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Question 5
Single answerA technician installed a known-good, compatible motherboard on a new laptop. However, the
motherboard is not working on the laptop. Which of the following should the technician MOST likely
have done to prevent damage?-
Option A:Correct
Removed all jewelry
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Option B:Correct
Completed an inventory of tools before use
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Option C:Correct
Practiced electrical fire safety
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Option D:Correct
Connected a proper ESD strap
Show Answer & Explanation Hide Answer & Explanation
Correct Answer: D
Explanation
The technician should have connected a proper ESD strap to prevent damage to the motherboard.
ESD (electrostatic discharge) can cause damage to electronic components, and an ESD strap helps to
prevent this by grounding the technician and preventing the buildup of static electricity. Removing all
jewelry is also a good practice, but it is not the most likely solution to this problem. -