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Exam Overview
Exam Code PEGACPBA24V1
Exam Name Certified Pega Business Architect 24
Vendor Pegasystems
Total Questions 144
Last Updated 26-Oct, 2026
Free PEGACPBA24V1 Questions Get Premium Access
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Free PEGACPBA24V1 Practice Questions

Explore 5 free practice questions for the Pegasystems PEGACPBA24V1 exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    wants an application to process a new customer loyalty account that the store uses for marketing and customer retention efforts. The customer enters their correct information. The data is stored in a data relationship with an external data source.


    Which type of data relationship do you create?

    • Option A:

      An embedded data field

      Correct
    • Option B:

      A case reference field

      Correct
    • Option C:

      A data reference field

      Correct
    • Option D:

      A query field

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    For an application to process a new customer loyalty account with data stored in a data relationship with an external data source, you should create a data reference field .


    Data Reference Field: This field type allows the application to reference and use data from an external source without embedding it

    directly within the case. This is suitable for maintaining up-to-date information and integrating with external systems.


    [References:, Pega Academy: Data Management, Pega Documentation: Data Relationships and Integration, , ]

  2. Question 2

    Single answer

    A promotion is available when a shopper spends USD100. Which attribute applies?

    • Option A:

      Visibility: When condition (cart total > = 100)

      Correct
    • Option B:

      Required: True

      Correct
    • Option C:

      Default Value: USD100

      Correct
    • Option D:

      Read-only: True

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

    Explanation

    Comprehensive and Detailed Explanation From Exact Extract :


    This question tests field attributes.


    A : Correct. Visibility condition enables promotion. Extract : Pega Academy, UI Configuration : “Visibility conditions control field display.”


    B : Incorrect. Required is for mandatory fields. Extract : Pega Academy, UI Configuration : “Required ensures input.”


    C : Incorrect. Default is for field values. Extract : Pega Academy, UI Configuration : “Default sets initial values.”


    [: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, UI Configuration; Pega Help, Field Attributes., ]

  3. Question 3

    Single answer

    You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.


    To meet this requirement, you need to set the___________in the service level to 3 days.

    • Option A:

      goal

      Correct
    • Option B:

      deadline

      Correct
    • Option C:

      passed deadline

      Correct
    • Option D:

      urgency

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    To meet the requirement that transaction disputes must be resolved within 3 days, you need to set the deadline in the service level agreement (SLA) to 3 days.

    The deadline specifies the maximum time allowed to resolve the transaction disputes, ensuring that the case is handled within the required timeframe.


    [Reference: Pega Academy - Service Level Agreements (SLAs): SLAs define the expected time frames for case resolution, including goals, deadlines, and

    escalation actions. Setting the deadline ensures that the case meets the required resolution time frame of 3 days., , ]

  4. Question 4

    Single answer

    Javi is a Pega Business Architect working on a project redesigning a fraud resolution process. Stakeholders want the Manager to manually distribute tasks to CSRs,

    but Javi and IT know task routing can be automated using Pega’s Workflow Automation. What skill must Javi use to get the

    Business team to incorporate IT’s proposed solution?

    • Option A:

      Change management

      Correct
    • Option B:

      Communication and facilitation

      Correct
    • Option C:

      Process Design

      Correct
    • Option D:

      Analytical

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    Comprehensive and Detailed Explanation From Exact Extract :


    This question tests BA skills.


    A : Incorrect. Change management is broader, not specific to stakeholder persuasion. Extract : Pega Academy, Business Architect Role : “Change management supports adoption, not direct persuasion.”


    B : Correct. Communication and facilitation persuade stakeholders. Extract : Pega Academy, Business Architect Role : “BAs use communication and facilitation to align stakeholders on solutions.”


    C : Incorrect. Process Design is technical, not persuasive. Extract : Pega Academy, Process Design : “Process Design configures workflows, not stakeholder alignment.”


    [: Pega Academy, Business Architect ‘23 Mission; CPBA Study Guide 8.8, BA Role; Pega Help, Business Architect Responsibilities., ]

  5. Question 5

    Single answer

    A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case

    with the most recent create date appears at the top of the list and descends in order.

    How do you design the report definition to support this requirement?

    • Option A:

      Select Highest to Lowest sort type for Create Date.

      Correct
    • Option B:

      Make the Create Date the first column in the report.

      Correct
    • Option C:

      Select Lowest to Highest sort type for Create Date.

      Correct
    • Option D:

      Add a filter condition where Create Date is greater than the current date.

      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

    Explanation

    To sort the cases so that the case with the most recent create date appears at the top, you need to

    select the Highest to Lowest sort type for the Create Date column.

    Select Highest to Lowest sort type: This ensures that the most recent date is listed first and the oldest date is listed last.

    [References:, Pega Academy: Report Definitions, Pega Documentation: Sorting Data in Reports, , ]