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Exam Code ITIL-4-Practitioner-Information-Security-Management
Exam Name ITIL 4 Practitioner: Information Security Management (ITIL-4-ISM)
Vendor PeopleCert
Total Questions 120
Last Updated 26-Oct, 2026
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Free ITIL-4-Practitioner-Information-Security-Management Practice Questions

Explore 5 free practice questions for the PeopleCert ITIL-4-Practitioner-Information-Security-Management exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    What is the purpose of conducting a risk assessment in an organization?

    • Option A:
      To create a new marketing strategy
      Correct
    • Option B:
      To identify, evaluate, and prioritize risks to information assets
      Correct
    • Option C:
      To decide on employee promotions
      Correct
    • Option D:
      To monitor social media activity
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

  2. Question 2

    Single answer

    Which of the following measures is considered essential for protecting an organization’s technology assets?

    • Option A:
      Regularly updating software and systems
      Correct
    • Option B:
      Using outdated hardware 
      Correct
    • Option C:
      Limiting access to all employees
      Correct
    • Option D:
      Ignoring potential cybersecurity threats
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

  3. Question 3

    Single answer

    What is the primary goal of implementing data encryption within an organization?

    • Option A:
      To increase internet speed
      Correct
    • Option B:
      To prevent unauthorized access to sensitive information
      Correct
    • Option C:
      To facilitate data sharing among employees
      Correct
    • Option D:
      To improve website design
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

  4. Question 4

    Single answer

    Which ITIL practice is most closely aligned with ensuring that information security considerations are incorporated throughout the service lifecycle?

    • Option A:
      Service Level Management
      Correct
    • Option B:
      Continual Improvement
      Correct
    • Option C:
      Change Control
      Correct
    • Option D:
      Incident Management
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

  5. Question 5

    Single answer

    What is the primary purpose of integrating Information Security Management with other ITIL practices?

    • Option A:
      To reduce costs associated with service management
      Correct
    • Option B:
      To ensure compliance with legal requirements 
      Correct
    • Option C:
      To maintain consistent information security across all services and products
      Correct
    • Option D:
      To increase the number of services offered by the organization
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C