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Exam Overview
Exam Code Digital-Engagement
Exam Name Salesforce Certified Digital Engagement Accredited Professional (SU23)
Vendor Salesforce
Total Questions 100
Last Updated 26-Oct, 2026
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Free Digital-Engagement Practice Questions

Explore 2 free practice questions for the Salesforce Digital-Engagement exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    What is the name of the Salesforce tool that allows companies to manage social media interactions, including Facebook, from a single platform?

    • Option A:
      Salesforce Marketing Cloud
      Correct
    • Option B:
      Salesforce Service Cloud
      Correct
    • Option C:
      Salesforce Social Studio
      Correct
    • Option D:
      Salesforce Community Cloud 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

  2. Question 2

    Single answer

    What is the name of the Salesforce feature that enables companies to create and publish knowledge articles for customers?

    • Option A:
      Salesforce CMS
      Correct
    • Option B:
      Knowledge Base
      Correct
    • Option C:
       Service Cloud Portal for Customers
      Correct
    • Option D:
      Service Cloud Knowledge 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B