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Exam Overview
Exam Code CIS-SPM
Exam Name Certified Implementation Specialist - Strategic Portfolio Management
Vendor Servicenow
Total Questions 112
Last Updated 26-Oct, 2026
Free CIS-SPM Questions Get Premium Access
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Free CIS-SPM Practice Questions

Explore 5 free practice questions for the Servicenow CIS-SPM exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    As a demand manager, you can view an artifact from a demand. What artifacts are part of a demand?

    • Option A:
      Stories, Vulnerability Tasks, Enhancements.
      Correct
    • Option B:
      Incidents, Problems, Change.
      Correct
    • Option C:
      Decision, Risk, Requirements.
      Correct
    • Option D:
      Project, Defect, Requests.
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    According to the ServiceNow documentation1, a demand manager can view and edit the following
    artifacts from a demand:
    Decision: A decision that affects the demand or its outcome2.
    Risk: A risk that could impact the demand or its outcome3.
    Requirement: A requirement that defines the scope or functionality of the demand4.
    The other options are not artifacts of a demand, but rather related entities that can be created from
    a demand or linked to a demand.

  2. Question 2

    Single answer

    Which demand category would a demand manager select, if they need to create an enhancement?

    • Option A:
      Defect
      Correct
    • Option B:
      Change
      Correct
    • Option C:
      Operational
      Correct
    • Option D:
      Strategic
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    In ServiceNow Demand Management, an enhancement request is typically categorized as an Operational demand because it represents an improvement or extension to existing services or functionality rather than a new strategic initiative, defect correction, or change management activity. Operational demands focus on day-to-day improvements and incremental enhancements to existing capabilities.

  3. Question 3

    Multiple answers

    What role can configure the default columns in the project planning console?
    Choose 2 answers

    • Option A:
      it_pps_admin
      Correct
    • Option B:
      it_project_manager
      Correct
    • Option C:
      it_console_admin
      Correct
    • Option D:
      admin
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A, D

    Explanation

    According to the ServiceNow support article1, the it_pps_admin role can configure the default columns
    in the project planning console by modifying the pm_project_planning_console list view. The admin
    role can also do this, as well as any other configuration on the platform2.

  4. Question 4

    Multiple answers

    The Business Unit field on a Project or Demand form displays values from a specific table. What type
    of field is this?

    • Option A:
      Journal.
      Correct
    • Option B:
      Reference.
      Correct
    • Option C:
      Conditions.
      Correct
    • Option D:
      List.
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    According to the ServiceNow documentation1, the Business Unit field on a Project or Demand form is
    a reference field that displays values from the cmn_department table. A reference field stores a link
    to a record on another table, rather than storing the data directly in the field2.

  5. Question 5

    Multiple answers

    Use this table to configure the parameters displayed on a project card on the My Projects Space page
    of the Project Workspace.

    • Option A:
      pm_project
      Correct
    • Option B:
      pm_toplevel_project
      Correct
    • Option C:
      pm_home_page_config
      Correct
    • Option D:
      project_template_config
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    According to the ServiceNow documentation1, the pm_home_page_config table is used to configure
    the parameters displayed on a project card on the My Projects Space page of the Project Workspace.
    The other tables are used for different purposes: pm_project: Stores information about projects2.
    pm_toplevel_project: Stores information about top-level projects3. project_template_config: Stores
    information about project templates.