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Exam Code Organizational-Behaviors-and-Leadership
Exam Name WGU Organizational Behaviors and Leadership (IBC1)
Vendor WGU
Total Questions 78
Last Updated 26-Oct, 2026
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Free Organizational-Behaviors-and-Leadership Practice Questions

Explore 5 free practice questions for the WGU Organizational-Behaviors-and-Leadership exam and review the answers and explanations to support your preparation.

  1. Question 1

    Single answer

    An employee is motivated by prosperity, economic success, well-being, world peace, and autonomy and self-reliance in the workplace. Which of the employee’s motives is an instrumental value? 

    • Option A:
      Prosperity
      Correct
    • Option B:
      Economic success
      Correct
    • Option C:
      Autonomy and self-reliance
      Correct
    • Option D:
      World peace 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: C

    Explanation

    Instrumental values are the preferred modes of behavior or means of achieving the terminal values (the end goals). Autonomy and self-reliance are modes of behavior that individuals value to achieve their desired end goals, such as prosperity, economic success, well-being, and world peace. These behaviors guide how individuals conduct themselves to attain their objectives. In contrast, prosperity, economic success, well-being, and world peace are terminal values, representing the end states or goals individuals strive to achieve. Reference: Robbins, S.P. & Judge, T.A. (2019). Organizational Behavior, 18th Edition. Pearson. 
  2. Question 2

    Single answer

    Fulfilling a social desire such as affection, acceptance, friendship, or a sense of belonging is an example of which theory? Select one. 

    • Option A:
      Maslow's hierarchy of needs
      Correct
    • Option B:
      Three-factor hierarchy
      Correct
    • Option C:
      Bigelow's theory of X and Y
      Correct
    • Option D:
      Two-factor theory 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

    Explanation

    Maslow's hierarchy of needs is a theory in psychology that categorizes human needs into five levels, with social needs being one of them. These needs include affection, acceptance, friendship, and a sense of belonging. According to Maslow, fulfilling these social needs is essential for individuals to move on to higher levels of the hierarchy, such as esteem and self-actualization. Reference: Maslow, A.H. (1943). "A Theory of Human Motivation." Psychological Review, 50(4), 370- 396. This seminal paper introduces the hierarchy of needs, explaining each level and its significance in human motivation. 
  3. Question 3

    Single answer

    A person wants a comfortable life, a sense of accomplishment, and happiness. Which type of values arethese? Select one. 

    • Option A:
      Terminal values
      Correct
    • Option B:
      Intermediate values
      Correct
    • Option C:
      Determinate values
      Correct
    • Option D:
      Instrumental values
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: A

    Explanation

    Terminal values are the end goals that people strive to achieve in their lives. These include a comfortable life, a sense of accomplishment, and happiness. Terminal values represent the desired states or life goals that individuals aim to fulfill. In contrast, instrumental values are the means or behaviors used to achieve these end goals, such as honesty, hard work, and responsibility. Reference: Rokeach, M. (1973). "The Nature of Human Values." Free Press. This foundational work  distinguishes between terminal and instrumental values.
  4. Question 4

    Single answer

    Employee A noticed that Employee B was late for work, and A's perception of why B was late will determine what action A takes in this situation. Considering attribution theory, which factors will determine A's perception regarding whether B's behavior was internally or externally caused? Select one. 

    • Option A:
      Situation, attributes, and alternatives B. 
      Correct
    • Option B:
      Distinctiveness, consensus, and consistency
      Correct
    • Option C:
      Creativity, relationships, and expertise
      Correct
    • Option D:
      Problem, criteria, and alternatives 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    According to attribution theory, three factors determine whether an observer attributes behavior to internal or external causes: distinctiveness, consensus, and consistency. Distinctiveness: Whether the individual behaves differently in different situations. Consensus: Whether others in the same situation behave similarly.  Consistency: Whether the individual behaves the same way over time. Employee A’s perception of why Employee B was late would depend on these three factors. For example, if Employee B is rarely late (high distinctiveness), if many other employees were also late (high consensus), and if Employee B is usually punctual (high consistency), Employee A might attribute the lateness to an external cause such as traffic or weather conditions. Reference: Robbins, S.P., Judge, T.A., & Vohra, N. (2017). "Organizational Behavior" (16th ed.). Pearson. Chapter on Perception and Individual Decision Making, particularly the section discussing attribution theory. 
  5. Question 5

    Single answer

    Employees A and B work together on the same project team. When the team faces a complex and difficult problem, the team leader usually asks Employee A to generate alternative solutions for the team to consider. Experience has shown that Employee A actively searches for additional information and is more likely to take initiative and to feel that the team can effectively influence the outcomes of its actions. Employee B tends to do well on jobs that are well structured and routine and tends to feel that the outcomes of the team's actions are determined by luck or chance. Which statement is correct? Select one. 

    • Option A:
      Employee A exhibits an external locus of control, and Employee
      Correct
    • Option B:
      exhibits an internal locus of control. B. Employee A exhibits an internal locus of control, and Employee B exhibits an external locus of control.
      Correct
    • Option C:
      Employee A exhibits an indeterminate locus of control, and Employee B exhibits a determinate locus of control.
      Correct
    • Option D:
      Employee A exhibits a determinate locus of control, and Employee B exhibits an indeterminate locus of control. 
      Correct
    Show Answer & Explanation Hide Answer & Explanation

    Correct Answer: B

    Explanation

    Employee A exhibits an internal locus of control because they believe that their actions and decisions significantly influence the outcomes of the team's actions. This is evident from the fact that 
    Employee A actively searches for additional information and takes the initiative, suggesting a belief in their ability to control events and outcomes. Employee B, on the other hand, exhibits an external locus of control. They tend to perform better in structured, routine jobs and believe that outcomes are determined by luck or chance, indicating a belief that external factors control their fate rather than their own actions.
    Reference: Robbins, S.P., Judge, T.A., & Vohra, N. (2017). "Organizational Behavior" (16th ed.). Pearson. Chapter on Personality and Values, particularly the section discussing locus of control.